Frequently Asked Questions

What is Find My Uro?

Find My Uro is a website that lets the community both support their urologist and help other fellow patients discover urologists that other patients like. It is a comprehensive Urologist review and search platform, powered by reviews from patients. We developed this after hearing from our Kidney stone patient community about the need to find good urologists.


Find My Uro’s Guiding Principles

We are in Beta mode and seek your feedback to improve the experience. Please share your thoughts at info@findmyuro.com


How are Urologists selected to be on Find My Uro?

This platform is open to any doctor to join and participate. We are in Beta mode and have developed this list based on publicly available databases.


What is each Review based on?

Reviews and star ratings shown are the average rating of various reviews available on the specific provider as well as reviews provided by users on FindMyUro. Please see our Review Guidelines, if needed.


What is Vouching?

Vouching is a gesture that mimics the way patients support their urologists on the Worst Pain Ever community and on social media. For example, when other community members ask for suggestions, some members will chime in with their own urologists on social media and forum threads. Vouching hopes to capture the spirit of this recommendation. You can vouch for the same Urologist more than once.


What is an Award?

An award is provided to Users that vouch for their Urologists, and there are various versions - from being the first 10 to vouch, to having your vouch viewed and used by other Kidney stone patients. It is our way of showing our appreciation to the community for sharing their experience.


Is Find My Uro mobile only?

No. Find My Uro is mobile-first since most of our users are on their phones. We are in Beta mode and have developed an initial version of the web application for an experience that is good on mobile and acceptable on desktop form factors.


How can I contact Find My Uro?

Please contact us at info@findmyuro.com, we appreciate your patience for us in responding to your email


Do I have to pay to use Find My Uro?

No. You should never have to pay fees - from Find My Uro or any of the Providers listed — for finding and booking appointments with health care providers. Find My Uro will also never ask you for credit card or payment information over the phone or via email.


FAQs - Patients

Who can vouch?

Any Patient that logs in with their Facebook account can vouch. We have required a social media login for our Beta launch to encourage patients from our Kidney Stone, BPH and other urology communities to participate and vouch for their urologists.


Who can leave a review?

You! Help out other patients find the right doctor by leaving a review. Please go through our complete Review Guidelines, if needed.


How do I know if the ratings are real?

We have required a Facebook social media login for our Beta launch to encourage patients from our Kidney Stone, BPH and other urology communities to participate and vouch for their urologists.


My doctor is not on Find My Uro, who can I contact?

Please share his/her information and details at info@findmyuro.com, we will add your doctor to the platform. We appreciate your patience for us in responding to your email.


My doctor is on Find My Uro, but the information is incorrect, who can I contact?


Please share his/her accurate information and details at info@findmyuro.com, we will edit that on the platform. We appreciate your patience for us in responding to your email.


What do I do if I want to delete my profile?

You can delete your profile from the Facebook mobile or web application.

  1. Open the Facebook app on your iPhone or Android and tap the menu icon, which are the three lines on the bottom of the screen.

  2. Tap "Settings," and on the next page scroll to and tap "Apps and Websites."

  3. Tap "Logged in with Facebook."

  4. Tap the circle beside the app you wish to remove, then tap the blue "Remove" button that pops up.

  5. Confirm the deletion by tapping "Remove."


FAQs - Urologists

My profile is not on the platform, who can I contact?

Please share your information and details at info@findmyuro.com, we will add your profile to the platform. We appreciate your patience for us in responding to your email.


My profile is inaccurate on the platform, who can I contact?

Please share your updated information and details at info@findmyuro.com, we will edit that on the platform. We appreciate your patience for us in responding to your email.


How can I claim my profile?

Please contact us at info@findmyuro.com and we will respond to you. We are in Beta mode and appreciate your patience.


How can I delete my Urologist profile?

Please contact us at info@findmyuro.com with your request. We are in Beta mode and appreciate your patience.


How can I respond to my rating?

We currently do not provide the feature to respond on the platform. Please write to us at info@findmyuro.com with your feedback. We are in Beta mode and appreciate your patience as we continue to develop new features.


How can I delete my user profile after a FB log in?

You can delete your profile from the Facebook mobile or web application.

  1. Open the Facebook app on your iPhone or Android and tap the menu icon, which are the three lines on the bottom of the screen.

  2. Tap "Settings," and on the next page scroll to and tap "Apps and Websites."

  3. Tap "Logged in with Facebook."

  4. Tap the circle beside the app you wish to remove, then tap the blue "Remove" button that pops up.

  5. Confirm the deletion by tapping "Remove."