Potomac Urology Center, P.C.
2296 Opitz Blvd, Suite 350
Woodbridge, VA 22191 (Directions)
       
       
2.5 out of 5
Potomac Urology Center, P.C.
2296 Opitz Blvd, Suite 350
Woodbridge, VA 22191 (Directions)

Reviews here and beyond

Rating and reviews
       
       
2.5 out of 5
10 ratings, 10 reviews
I was at Dr.Alok Desai's office yesterday , I was their 3 years ago and nothing has changed. He's still caring, kind and listens to All Your needs. I didn't rushed at all and I was able to talk to Him and understood all He said. From making the appointment to checking in was so easy I went to His Alexandria office which I love. I was also so happy to see His nurse Zenaida She remembered Me and made Me feel like I was their yesterday what a great welcome back. I recommend Dr.Alot Desai He's the best and so is His staff. Thanks Maryann Mazza
       
       
September 09 , 2017
I had to have emergency surgery and dr. Desai was the doctor called in. He did a remarkable job and was very very caring. He took the time to explain the procedure and made sure that I was at ease with the process. His staff has always been so kind and pleasant to deal with. I recommend him to anyone who is searching for an urologist. I am due to have another surgery in one week on the kidney to remove a stone that was left by another doctor a few years ago. Thanks dr. Desai your the best!!!
       
       
April 30 , 2014
I had seen his brother several yeRs ago for kidney stones but when I called Potomac Urology for an appointment concerning a female issue they recommended Dr. Alok because he specializes in female issues. I was impressed at the ease of making an appointment and his thoroughness. He wanted to know about other health issues I was experiencing to enable him to consider all factors that might be causing my symptoms. He’s a keeper!
       
       
April 10 , 2019
DR DESAI COULD NOT CARE LESS ABOUT THE WELL-BEING OF HIS PATIENTS!! I went to him 6 months ago. I could not get any information or follow-up despite repeated attempts and long holds on the phone (that never resulted in a human being) and a VM. Six months later, they call me about a bill. I actually got someone on the phone!!! I said I want info on the appt first - I have heard NOTHING - and the billing woman was snarky and unprofessional and said no info would be shared on the phone; if I wanted an update, Id have to (1) pay the bill, and (2) set up another in-person meeting. I told her that if theres a serious issue and I cant get any follow-up information, that could be medical malpractice. Five min later, I finally hear from Dr Desai for the first time since my original appt. He kept yelling at me - and would not stop - for how I spoke to billing and for using the word --legal.-- I said he was not to yell at me and that he was acting unprofessional. I mentioned that I still had certain concerns (as of that day, coincidentally) and that I have no idea what is going on. He clearly could not have cared less. He was still furious - lecturing me about the billing dept - and then said he didnt want to be my doctor, would transfer my records, and then hung up on me. Just WOW. I have never experienced anything like this. Ever.
       
       
December 18 , 2019
Someone in their office discarded my urine sample after I left the office and they could not run a culture. By the time I took another specimen and they got results, I was quite sick (bordering sepsis).
       
       
December 31 , 2020
He has no respect for the patients time. He had me over 1.5 hours waiting for my SCHEDULED appointment and finally it was cancelled. The staff only responded --he is a surgeon and is a busy doctor--. What kind of response is that? Not a professional one of course. They charge you for a no show, what about when the doctor doesnt show up? On top of this, they kept me sending bills for an incorrect balance originated because his staff DID not send the referral to the insurance company. I wil never go back.
       
       
July 30 , 2017
2 nd visit, follow up appointment, waited 45 minutes past my scheduled time. Finally was called back, urine sample and blood pressure then taken to a tiny room which needed some serious updating. Waited 15 minutes and was prepped for procedure. Doctor was to be in 10 minutes and 35 minutes goes back , nurse comes back and apologize for the delay. Doctor finally comes in 15 minutes later. Procedure was done, I feel he rushed thru it and said to come in 6 months for a real check. I was given one pill told to take to prevent an infection because of the cystology that was done. Researched the pill and normally this antibiotics is given for 5-7 days. Why would I be given one pill. Reviews on this med was horrible. Most people said not to take it. I didn’t take it and I feel like this doctor was just billing me for things. The front desk couldn’t tell me what it was going to run either. I would not recommend him.
       
       
May 21 , 2018
Although Dr. Desai is a personable fellow, I have been largely disappointed with our patient/doctor relationship. I have asked three times for the doctor to call me in order to answer my questions but I have not heard from him. I purposely schedule appointments on a day during the week when he is scheduled to be there, but he rarely is. I will find a urologist who could be more interested in helping me.
       
       
August 11 , 2018
I had surgery by Dr. Desai. He treated me like I Was stupid. Told me I was imagining things. Had 2 of the worst weeks of my life after surgery because of his staff giving me wrong information. It took 5 phone calls to straighten out - I wasn't able to get him on the phone had to go through his staff who are unfriendly. The staff act like the patients are bothering them. Other doctors rate him very highly - but they aren't his patients. I will never go back to him.
       
       
August 23 , 2014
Hope I never have to go to him again.
       
       
August 22 , 2014

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About Alok Desai

NPI
1811168966
Education History
Medical School - George Washington University School Of Medicine, 2002
Experience
21 years
Languages Spoken
English
Board Certified
Yes

Practice Information

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Potomac Urology Center, P.C.
2296 Opitz Blvd, Suite 350
Woodbridge, VA 22191
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Accepting New Patients
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Monday 08:00 am - 04:00 pm
Tuesday 08:00 am - 04:00 pm
Wednesday 08:00 am - 04:00 pm
Thursday 08:00 am - 04:00 pm
Friday 08:00 am - 04:00 pm


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Inova Health Care Services
6355 Walker Lane
Alexandria, VA 22310
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Accepting New Patients
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Monday 08:00 am - 04:00 pm
Tuesday 08:00 am - 04:00 pm
Wednesday 08:00 am - 04:00 pm
Thursday 08:00 am - 04:00 pm
Friday 08:00 am - 04:00 pm


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Inova Health Care Services
4700 King St
Alexandria, VA 22302
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Monday 08:00 am - 04:00 pm
Tuesday 08:00 am - 04:00 pm
Wednesday 08:00 am - 04:00 pm
Thursday 08:00 am - 04:00 pm
Friday 08:00 am - 04:00 pm