Palo Verde Hematology Oncology Ltd
13050 N 103Rd Ave
Sun City, AZ 85351 (Directions)
       
       
2.7 out of 5
Palo Verde Hematology Oncology Ltd
13050 N 103Rd Ave
Sun City, AZ 85351 (Directions)

Reviews here and beyond

Rating and reviews
       
       
2.7 out of 5
35 ratings, 35 reviews
I don't know what the negative reviewers experienced, but I found Dr. Schlaifer to be personal, professional, efficient, and communicative. Same for her staff people. She not only did the procedure, but also took the time to answer my questions. I would recommend her.
       
       
August 29 , 2022
Dr. Amy just removed my kidney 2 weeks ago. She has always been caring and thoughul to me, an --advocate--. I just wish I was better instructed on the whole recovery process. But, maybe I should have asked more questions. Hoping for a full recovery.
       
       
March 28 , 2019
If you are in the Prescott area, I highly recommend Dr, Amy Schlaifer as the best Urologist in town! Very thorough and proactive. This lady is very good, even with having a very busy office. Hopefully she will add another day to her schedule in Prescott.
       
       
April 22 , 2019
Gave me good news so far after surgery .dr.amy schlaifer is amazing lady doctor surgen I would recommend her to anyone definitely 5 ?? rating George beyea
       
       
March 06 , 2019
She was great because she talks with you not at you. She explains why is ordering certain tests. Some doctors just order tests with no explanation.
       
       
August 12 , 2015
She was personable, covered every question had didn't rush visit
       
       
July 27 , 2023
My husband had BPH for 8 years, UTIs and then developed bladder stones & a kidney stone of which 2 doctors spent almost 2 months trying to remove. The doctors told him his bladder would never work again on its own. We were referred to Dr. Schlaifer and she performed one, 1 hour surgery and removed all the stones and fixed the BPH problem, His dignity & life have been restored thanks to Dr. Schlaifer. We think she is a true blessing. She has also cured an ongoing problem for me which 3 doctors failed to do. Thank You, Dr. Schlaifer, the Zerbes
       
       
November 23 , 2019
Had kidney stone; Amy was very professional and accomodating. Couldnt have asked for a better Urologist.
       
       
November 26 , 2015
We want to thank DR Schlaifer for her immediate diagnosis and recommendation of a surgeon in Houston, our home. We were traveling and she took care of Laura knowing we would not stay in Phoenix for surgery. In our opinion she is great. She even called my cell, after hours, to give me the results of the CT scan, performed minutes before at AZ Heart.
       
       
April 28 , 2016
An amazing resident!
       
       
January 30 , 2010
Very informative, kind, caring. She took her time carefully explained every step of the procedure and answered every concern and questions in both medical and lay persons language.
       
       
April 11 , 2019
It would be nice if she worked out of some hospitals near mesaand Apache Junction,az
       
       
July 22 , 2019
I found Dr. Shlaifer to be very helpful and accommodating, she helped me out and squeeze me in before the end of the year and I appreciate her.
       
       
December 26 , 2018
STOP! As others have said this Doctor has zero empathy, compassion or concern about your condition or you as a human being. Academic Urology is a Corporate Assembly Line and there to rush you through. Dr. Schlaifer will not answer questions and when she does the answers are short, uninformative and rude. Ask a question and she will cut you off in mid sentence! She DOES NOT explain procedures and is very rough in handling your most sensitive areas. Her staff walks on eggshells and are afraid of her. The emotional stress this Doctor was horrible! There are a few people on her staff that were polite, informative and professional. I had Urolift done and bleed profusely for two days. STOP!!! Read reviews. Abrazo Urology has some much better CARING Doctors. Dr. Schlaifer should be admonished for her unprofessional behavior, lack of compassion and empathy and retrained on what it means to be a Doctor caring for people. Academic Urology the worst choice you can make. STOP!
       
       
March 20 , 2022
"Maybe she was just having a bad day...BUT: She was condescending to me. She scoffed at my questions and gave me responses that made me feel stupid for asking them. Her personal skills were off-putting. On the plus side, she seemed reasonable when discussing her interpretation of my results. It's too bad there aren't more urologists in northern AZ."
       
       
November 23 , 2020
I was in the waiting room for 50 minutes, and when I was finally seen by Dr Schlaifer she spent no more than 5 minutes with me, and I was a new patient. As far as her bedside manner goes, I am truly speechless. She has no empathy, is condescending, and from my point of view took very little interest in providing me with medical care. This is the first review I have written about the evaluation based on a Doctors visit. I dont doubt her level of knowledge, but I would not recommend her to family & friends.
       
       
April 21 , 2021
From all the doctors I’ve seen, she has the rudest attitude. Ice cold beside manner. I felt demeaned and like I wasted my time.
       
       
July 16 , 2019
This was my 2nd appointment w her. The 1st was just as bad but I decided to try her again, thinking everyone has a bad day. Well this visit was more concerning then the first and the very sad thing is this young lady has absolutely no clue that and simply doesnt CARE that her bedside manner and lack of empathy unacceptable. (She was extremely arrogant, rude, impatient, and down right hurtful during both My visits
       
       
April 05 , 2022
Saw her in the Prescott office, its a mad house. No privacy from other patients & everyone is handed a cup to pee in & sent to the bathroom, straight from the waiting room. My latest appointment was about an hour late, ridiculous! I purposely requested her since she is a female and this last time seems she has got a male PA on staff now. Wasnt asked when I checked in who I wanted to see, was handed over to him an hour late. The office has cleaned up since my original visit, it was a pig sty. The only reason I continue to go is because its too hard to get a referral for a new female doctor. She has no --bedside-- manner, so busy, everything is fast and furious except for being on time for scheduled appts.
       
       
March 14 , 2019
I truly wasnt going to leave a review, but my experience was so bad that it has stayed in my mind months after visiting her. Dr Schlaifer was extremely condescending, abrasive, and dismissive. Instead of working with me to discover what was making me sick she would brush me off with generalized statements. When I would question her or her staff I was met with callused responses like --why are you so emotional-- and --you know there is no magic pill that just fixes everything --. She made an initial diagnosis that was correct, but stopped looking for anything after that. This led to a different diagnosis being untreated, worsening for months till I switched doctors. Please save yourself time, money and agony and see a different doctor.
       
       
June 11 , 2020
"Long wait times and bad bedside manner"
       
       
August 18 , 2020
"So rude and unprofessional. I have talked to others in the medical field about her behavior and they are shocked that she’s even employed. Doesn’t listen or communicate like a doctor should and has ZERO EMPATHY. Super late to appointment with no acknowledgement. Don’t waste your time or money. "
       
       
August 18 , 2020
Dr. Schlaifer I agree with other reviews. She seems to be a full of herself and lacks bedside manner. She was unprofessional, shes in a hurry, non compassionate and rude. I traveled a long distance to see this Dr specifically since she I wanted to see a female Urologist. I have read some other reviews and seems like I am not the only one to have similar experience. Since some of the similar reviews are much older, I can see that her attitude has not changed!!!
       
       
October 05 , 2018
Very pisseas i contine to Jane pain amd no answers
       
       
March 15 , 2019
First the office should in no way be used as a doctor’s office. There is no privacy and because it is so open everything echos. I waited over an hour to be called back. I was first asked to give a urine sample in one of the most disgusting bathrooms I have ever been in. There were four other samples just sitting on the top of the tank. The floor was sticky and grimy. It was the last thing I expected to see at a urologist’s office especially when you are trying to get a clean catch urine sample. Once I saw Dr. Schlaifer she was rude and condescending. She would ask me a question and no matter what I said she acted like it was the dumbest thing she’d ever heard. She also told me that people with recurrent UTI’s often have cancer and in the next breath told me that she couldn’t do the procedure to check for 2 months or more. I felt belittled and unimportant to her as she took no time to really talk to or listen to me. I believe she just wants to push as many people through as she can so she can money grab. A family member works in surgery at a hospital in one of the towns she works in. Dr. Schlaifer was caught telling patients that another urologist was retiring and she was taking over their patients. That was a blatant lie and if I had known that before I went to see her I would have never gone. She is untrustworthy and had no interest in helping patients. I will not be returning.
       
       
September 23 , 2019
Condescending and unsympathetic demeanor towards patients. I have never felt so disrespected by a doctor before. Please seek medical advice elsewhere.
       
       
November 19 , 2021
Worst doctor ever. Falsifys exams records, spends more time on her laptop, than she does listening to patient. And will not return phone calls when you have any concerns.
       
       
August 09 , 2016
I am not a “high-maintenance” patient at all. This is the first review I have written about a medical provider. I saw the mostly negative reviews about this doctor and should have heeded them. I wanted to take care of some medical issues before the next wave of Covid hysteria hits, and she was the first appointment I could get, so I thought I would give her the benefit of the doubt, as some folks write reviews because of personal grievances or out of spite, etc. Well as I said, I should have considered the advice of the reviews. Even though this provider comes up to Prescott one day a week, the earliest appointment available was down in Phoenix, so I drove down from Prescott. After a staff person took my vitals, the doctor came in with a laptop, introduced herself, and spent the rest of the very short appointment engaged with the laptop. Her attitude was condescending, and she would not listen to my concerns, continually cutting me off mid-sentence. She said the main condition I was seeing her about was not yet advanced enough for surgery, that surgery was the only way to correct it, and that the surgery might not work. She cut me off before I could discuss any of the less-invasive treatments I wanted to talk with her about, including one procedure that her company advertises on their website. For the other condition I was seeing her about, she said she was writing a prescription. No one gave me a prescription as I was leaving, and no one called one in to the pharmacy I go to, which I had entered on the intake form. I called the company 2 days later to inquire about this, and a staff member said she would look into it. No one got back to me. I followed up with an email. No reply. Am still waiting. However, their billing department is very efficient—I received the bill very quickly. I see why the reviews of others are the way they are, and my heart goes out to those folks.
       
       
September 27 , 2021
I have never encountered a doctor as rude, or felt as demeaned.
       
       
July 17 , 2019
This young doctor may be educated, but her bedside manner gives the impression to others that she is above her patients. She needs to take a class in empathy. Her first meeting, before a check up is that-- your symptoms may be cancer,--...dont say that to ANYONE until you do tests. I would NOT recommend her.
       
       
June 14 , 2018
I saw the mostly negative reviews on the internet about this doctor and should have heeded them. I wanted to take care of some medical issues before the next wave of Covid hysteria hits, and she was the first appointment I could get, so I thought I would give her the benefit of the doubt, as some folks write reviews because of personal grievances or out of spite, etc. Well as I said, I should have considered the advice of the reviews. Even though this provider comes up to Prescott one day a week, the earliest appointment available was down in Phoenix, so I drove down from Prescott. After a staff person took my vitals, the doctor came in with a laptop, introduced herself, and spent the rest of the very short appointment engaged with the laptop. Her attitude was condescending, and she would not listen to my concerns, continually cutting me off mid-sentence. She said the main condition I was seeing her about was not yet advanced enough for surgery, that surgery was the only way to correct it, and that the surgery might not work. She cut me off before I could discuss any of the less-invasive treatments I wanted to talk with her about, including one procedure that her company advertises on their website. For the other condition I was seeing her about, she said she was writing a prescription. No one gave me a prescription as I was leaving, and no one called one in to the pharmacy I go to, which I had entered on the intake form. I called the company 2 days later to inquire about this, and a staff member said she would look into it. No one got back to me. I followed up with an email. No reply. Am still waiting. However, their billing department is very efficient—I received the bill very quickly. I see why the reviews of others are the way they are, and my heart goes out to those folks.
       
       
September 27 , 2021
"She is the absolute worst Dr I have ever witnessed...so unkind and unwilling to listen or show the slightest bit of compassion. She’s a butcher. Run, don’t walk. Her staff is rude too."
       
       
August 17 , 2020
"I am not a “high-maintenance” patient at all. This is the first review I have written about a medical provider. I saw the mostly negative reviews about this doctor and should have heeded them. I wanted to take care of some medical issues before the next wave of Covid hysteria hits, and she was the first appointment I could get, so I thought I would give her the benefit of the doubt, as some folks ..."
       
       
September 27 , 2021
I was referred to Dr. Schlaifer by my PCP after being in pain daily for 15 months, not only did the doctor have a condescending attitude but she used air quotes when discussing --my pain--. Obviously she didnt believe I had pain, she didnt offer any explanation, no follow up call, no suggestions as to what was causing my pain, no test...nothing . After a 5 minute office visit I was charged a $500.00 fee for nothing. I went to Prescott Urology and I have been diagnosed with Interstitial Cystitis, thankfully I have a caring, competent, professional physician now.
       
       
October 18 , 2016
Dr. S is so busy running from room to room that she has no time to listen to her patients. Her office is crowded and she obviously does not value tact or privacy. Her attitude conveys superiority and aloofness. She is not worth the co-pay!
       
       
June 26 , 2018

Community Notes

There are currently no notes. You can be the first to Vouch!

Insurance Plans Accepted ( 50 )

Please verify insurance information directly with the doctor's office as it may change frequently.
  • Aetna AZ Banner PPO (ACA Broad Network)
  • Aetna Banner APCN Plus Health Network Choice POS II
  • Aetna Banner Managed Plus Open Access Managed Plus
  • Aetna Banner OA MP (ACA & AFA Performance Network)
  • Aetna Choice POS II
  • Aetna Elect Choice EPO Open Access
  • Aetna HMO
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Managed Choice POS Open Access
  • Aetna Open Choice PPO
  • Aetna Signature Administrators PPO
  • Aetna Whole Health Banner Health Network HMO
  • Ambetter AZ
  • Ambetter/CommunityCare HMO Directory
  • BCBS AZ Alliance HMO
  • BCBS AZ Alliance Network
  • BCBS AZ Alliance PPO/EPO
  • BCBS AZ Neighborhood
  • BCBS AZ Neighborhood Network MRF
  • BCBS AZ PPO/EPO Statewide
  • BCBS Blue Card PPO
  • BCBSA Blue Card High Performance Network
  • Bright Health Plan - Employer
  • Bright Health Plan Individual & Family
  • CIGNA HMO
  • CIGNA LocalPlus
  • CIGNA Open Access Plus
  • CIGNA PPO
  • First Health PPO
  • Health Net Ambetter/CommunityCare HMO
  • Health Net Ambetter/CommunityCare HMO Directory
  • Health Net AZ PPO HSA
  • Humana / ChoiceCare Network PPO
  • Humana Choice POS
  • Humana HMO Premier
  • Humana National POS
  • Humana Phoenix HMOx
  • Medica Choice With UHC
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • Neighborhood
  • Oscar CA Cigna + Oscar Open Access Plus
  • Oscar HMO AZ
  • Oscar Insurance AZ
  • PPO/EPO Statewide
  • UHC Choice Plus POS
  • UHC Navigate HMO
  • UHC NAVIGATE PLUS POS
  • UHC Navigate POS
  • UHC Nexus Open Access
  • UHC Options PPO

About Amy Schlaifer

NPI
1366615676
Education History
Medical School - University Of Arizona College Of Medicine, 2008
Experience
15 years
Languages Spoken
Spanish, German
Board Certified
Yes

Practice Information

book
Palo Verde Hematology Oncology Ltd
9250 W Thomas Rd, Suite 150
Phoenix, AZ 85037


book
Palo Verde Hematology Oncology Ltd
13050 N 103Rd Ave
Sun City, AZ 85351
tick_icon
Accepting New Patients
clock_icon
Monday 08:00 am - 05:00 pm
Tuesday 08:00 am - 05:00 pm
Wednesday 08:00 am - 05:00 pm
Thursday 08:00 am - 05:00 pm
Friday 08:00 am - 05:00 pm


book
Palo Verde Hematology Oncology Ltd
5310 W Thunderbird Rd, Suite 208
Glendale, AZ 85306
tick_icon
Accepting New Patients
clock_icon
Monday 08:00 am - 05:00 pm
Tuesday 08:00 am - 05:00 pm
Wednesday 08:00 am - 05:00 pm
Thursday 08:00 am - 05:00 pm
Friday 08:00 am - 05:00 pm


book
Palo Verde Hematology Oncology Ltd
14044 W Camelback Rd, Suite 118
Litchfield Park, AZ 85340
clock_icon
Monday 08:00 am - 05:00 pm
Tuesday 08:00 am - 05:00 pm
Wednesday 08:00 am - 05:00 pm
Thursday 08:00 am - 05:00 pm
Friday 08:00 am - 05:00 pm