Medical Clinic Of North Texas, PLLC
6750 N Macarthur Blvd, 350 Usmd Las Colinas
Irving, TX 75039 (Directions)
       
       
2.2 out of 5
Medical Clinic Of North Texas, PLLC
6750 N Macarthur Blvd, 350 Usmd Las Colinas
Irving, TX 75039 (Directions)

Reviews here and beyond

Rating and reviews
       
       
2.2 out of 5
6 ratings, 6 reviews
My experience with Dr. Roberts today was very good. He was a very caring and compassionate Dr.. I am very glad to have found him.
       
       
November 08 , 2021
End ed up with Dr Roberts since my previous urologist retired. Not too impressed with his staff at the Bedford office. No Directory in the building. He seems to load up the waiting room and exam room with patients and is friendly but not through at all. I moved to another doctor because of his staff and also due to a bad feeling. I just did not trust the guy.
       
       
September 28 , 2022
After three visits, still had not given correct diagnosis. After last visit, went to another doctor the next day to get a UTI diagnosed. His attitude was dismissive. He works several clinics and does not seem to have/take time to try to help you.
       
       
December 12 , 2015
"Dr Roberts had replaced a stent in her bladder once before and had been replaced 2 times before he replaced it with a now retired Dr Got to the office and was sent to get an xray of the stents location Got to the office for the visit and Dr Roberts remember me and during the office visit he found out I had a stroke 2 years ago and a heart attact in 2017. He left to talk to his nurse and when she ..."
       
       
June 22 , 2021
Bias is inherent in every human, just as some form of racial bias is inherent in every American. The institution of healthcare in this country is no stranger to racial bias, and frankly, all out unethical, abhorrent and abusive behavior in dealing with patients of color. As far back as performing experimental gynecological and other surgeries without anesthesia on female slaves to injecting black men with syphilis without their knowledge as an experiment to study the evolution of the infection without treatment, the institution of medicine has often been unfavorable and at time unsavory for Black, Native American and Latino Americans in some shape or form. What was once all out medical racism, is current day [implicit and explicit] racial bias in health care, the healthcare system and the doctor-patient relationship. This bias takes the following, but not limited to: 1) Assuming that patients of color are not in as much pain as they say they are 2) Ignoring or passing off critical symptoms of potentially fatal conditions that may be experienced by people of color (e.g. Serena Williams) 3) Making medical judgments without following up and/or consulting with patients of color 4) Assuming that patients of color are not informed about their health or the care they need, and dismissing any sound and credible medical advice they may have received 5) Allowing treatable conditions to go untreated OR treating for the wrong condition or conditions that do not exist OR not offering better options for the treatment of some conditions 6) Being argumentative and overly authoritative with patients of color This being said, I hope any doctor, especially Dr. Roberts, who may stumble upon this, reflect upon these things--which are based on plenty of academic research, if not an immeasurable number of personal and otherwise anecdotal experiences of many people of color in this country. Dr. Roberts determined that his sole medical judgment against something we previously agreed upon was "implied" without further discussing it with me directly. As a self-pay patient who literally spent less than five minutes solely to have prescriptions for an almost 20 year condition renewed, I felt I deserved a direct conversation about a decision he made that was against something that we previously agreed to. But I also felt Dr. Roberts had an obligation to any patient to promptly inform them that they decided that a course of treatment they previously agreed upon was not appropriate and why. During our conversation, Dr. Robert's arrogantly dismissed the expertise of my pharmacist and the entire pharmaceutical community with the comment: "that's why I'm a medical doctor and he's not." I thought this was a rude, disrespectful and unprofessional thing to say to me and about my pharmacist who knows as much, if not far more about drug interactions and side effects than medical doctors. Dr. Robert's was also deceitful in attempting to explain why he made his decision. As I kept pushing him to clarify his language with me, he went from, "there is nothing more that can be done," to, "this is the best course of treatment I recommend," to "I'm not giving you any further treatment beyond what you are getting now (even though additional treatment is available). Lastly, and most telling, Dr. Roberts was initially impersonal, nonchalant and flippant when he finally returned my call--a stark contrast to his cheery, "I'm here to help you" disposition in person. He later became argumentative and combative. (It was at this point that I thanked Dr. Roberts for his service and told him that I would seek medical care elsewhere.) Ultimately, Dr. Roberts felt that there was no reason to even attempt additional treatment under a controlled environment and subsequently, to not inform me of his decision to offer me further treatment. This is not ok. And all doctors should be cognizant of the disparities and biases in the U.S. healthcare system.
       
       
April 23 , 2021
Bias is inherent in every human, just as some form of racial bias is inherent in every American.  The institution of healthcare in this country is no stranger to racial bias, and frankly, all out unethical, abhorrent and abusive behavior in dealing with patients of color.  As far back as performing experimental gynecological and other surgeries without anesthesia on female slaves to injecting black men with syphilis without their knowledge as an experiment to study the evolution of the infection without treatment, the institution of medicine has often been unfavorable and at time unsavory for Black, Native American and Latino Americans in some shape or form.   What was once all out medical racism, is current day [implicit and explicit] racial bias in health care, the healthcare system and the doctor-patient relationship.   This bias takes the following, but not limited to: 1) Assuming that patients of color are not in as much pain as they say they are 2) Ignoring or passing off critical symptoms of potentially fatal conditions that may be experienced by people of color (e.g. Serena Williams) 3) Making medical judgments without following up and/or consulting with patients of color 4) Assuming that patients of color are not informed about their health or the care they need, and dismissing any sound and credible medical advice they may have received 5) Allowing treatable conditions to go untreated OR treating for the wrong condition or conditions that do not exist OR not offering better options for the treatment of some conditions 6) Being argumentative and overly authoritative with patients of color This being said, I hope any doctor, especially Dr. Roberts, who may stumble upon this, reflect upon these things--which are based on plenty of academic research, if not an immeasurable number of personal and otherwise anecdotal experiences of many people of color in this country. Dr. Roberts determined that his sole medical judgment against something we previously agreed upon was "implied" without further discussing it with me directly.  As a self-pay patient who literally spent less than five minutes solely to have prescriptions for an almost 20 year condition renewed, I felt I deserved a direct conversation about a decision he made that was against something that we previously agreed to.  But I also felt Dr. Roberts had an obligation to any patient to promptly inform them that they decided that a course of treatment they previously agreed upon was not appropriate and why.     During our conversation, Dr. Robert's arrogantly dismissed the expertise of my pharmacist and the entire pharmaceutical community with the comment: "that's why I'm a medical doctor and he's not." I thought this was a rude, disrespectful and unprofessional thing to say to me and about my pharmacist who knows as much, if not far more about drug interactions and side effects than medical doctors. Dr. Robert's was also deceitful in attempting to explain why he made his decision.  As I kept pushing him to clarify his language with me, he went from, "there is nothing more that can be done," to, "this is the best course of treatment I recommend," to "I'm not giving you any further treatment beyond what you are getting now (even though additional treatment is available). Lastly, and most telling, Dr. Roberts was initially impersonal, nonchalant and flippant when he finally returned my call--a stark contrast to his cheery, "I'm here to help you" disposition in person.  He later became argumentative and combative.  (It was at this point that I thanked Dr. Roberts for his service and told him that I would seek medical care elsewhere.) Ultimately, Dr. Roberts felt that there was no reason to even attempt additional treatment under a controlled environment and subsequently, to not inform me of his decision to offer me further treatment. This is not ok.  And all doctors should be cognizant of the disparities and biases in the U.S. healthcare system.
       
       
April 23 , 2021

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Insurance Plans Accepted ( 31 )

Please verify insurance information directly with the doctor's office as it may change frequently.
  • Aetna Choice POS II
  • Aetna HMO
  • Aetna Managed Choice POS Open Access
  • Ambetter Superior Health Plan
  • Ambetter TX
  • BCBS Blue Card PPO
  • BCBS TX Blue Advantage HMO
  • BCBS TX Blue Essentials HMO
  • BCBS TX BlueChoice
  • Blue Essentials HMO
  • BSW PPO
  • CIGNA HMO
  • CIGNA LocalPlus
  • CIGNA Open Access Plus
  • CIGNA PPO
  • First Health PPO
  • Humana / ChoiceCare Network PPO
  • Humana Choice POS
  • Humana National POS
  • Humana Preferred PPO
  • Humana/ChoiceCare+ Network PPO
  • Medica Choice With UHC
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • Multiplan PPO
  • PHCS PPO
  • Scott and White PPO
  • UHC Choice Plus POS
  • UHC Navigate HMO
  • UHC NAVIGATE PLUS POS
  • UHC Nexus Open Access
  • UHC Options PPO

About Andrew Roberts

NPI
1700826260
Education History
Medical School - University Of Texas Medical School At Houston, 1995
Experience
28 years
Languages Spoken
English
Board Certified
Yes

Practice Information

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Medical Clinic Of North Texas, PLLC
6750 N Macarthur Blvd, 350 Usmd Las Colinas
Irving, TX 75039