Reviews here and beyond
Rating and reviews
10 ratings, 10 reviews
My wife had a UTI infection and ended up in the hospital. She was cared for and seen after by DR. Luong. Very nice, very professional to her. Helped her a lot. Other comments seem to be maybe nothing to do with him as a doctor, but problems with people's own head.
September 03 , 2021
"Excellent doctor. Any bad reviews must be do to other mental problems people may have IMO. Very knowledgeable and professional doctor."
September 03 , 2021
I found Dr. Luong to be very patient and kind. He spent time explaining my husbands diagnosis and the options. The surgery was successful and he is doing well. Dr. Luong spent time at the f/u appt explaining the pathology results and allowed time for us to ask questions. We were very happy with the care.
October 23 , 2019
My husband had him in the hospital and although he is knowledgeable, he needs to work on his listening and bedside manner.
August 03 , 2019
The experience with Dr. Luong was the worst experience I have ever had with a doctor. He considers any questions of his recommendations as a personal affront and his response was aggressive and rude. By the end of the conversation, he told me he didn't care if I had his recommended surgery or not! Rather than listening to my questions, and explaining why surgery was the best option, he chose to be aggressive and insulting and dismissive. Find another urologist.This guy has the bedside manner of a prison guard! There are many good urologists between Erie and Buffalo with much higher positive patient experiences.
November 05 , 2021
I felt like I was inconveniencing him. Very short, both with questions and procedure. I will no have him again for family or myself.
October 10 , 2019
Dr. Luong may be a most competent physician, but his manner is brusque, abrupt, and just shy of rude. I felt as though he resented my being in his exam room, and that I was wasting his time. Disappointing.
April 08 , 2019
Looks like i had a similar experience to several other customers. This person doesnt seem overly concerned with the customers opinion or how their body feels
August 24 , 2020
Dr Luong operated on my son. He was very arrogant and acted like we were bothering him. He asked if i had questions. I started to ask him some questions and he brushed me off and said if i had that many questions maybe someone else should do the surgery! Very Knowledgeable but pompous and too full of himself.
September 16 , 2019
The experience with Dr. Luong was the worst experience I have ever had with a doctor. He considers any questions of his recommendations as a personal affront and his response was aggressive and rude. By the end of the conversation, he told me he didnt care if I had his recommended surgery or not! Rather than listening to my questions, and explaining why surgery was the best option, he chose to be aggressive and insulting and dismissive. Find another urologist.This guy has the bedside manner of a prison guard! There are many good urologists between Erie and Buffalo with much higher positive patient experiences.
May 11 , 2021
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About Benjamin Luong
NPI
1336439744
Education History
Medical School - Southern Illinois University School Of Medicine, 2011
Experience
12 years
Languages Spoken
English
Board Certified
Yes
Practice Information

Great Lakes Physician PC
504 Central Ave
Dunkirk, NY 14048
504 Central Ave
Dunkirk, NY 14048

Great Lakes Physician PC
117 Foote Ave, Suite 100
Jamestown, NY 14701
117 Foote Ave, Suite 100
Jamestown, NY 14701

Accepting New Patients

Monday 08:00 am - 05:00 pm
Tuesday 08:00 am - 05:00 pm
Wednesday 08:00 am - 05:00 pm
Thursday 08:00 am - 05:00 pm
Friday 08:00 am - 05:00 pm
Tuesday 08:00 am - 05:00 pm
Wednesday 08:00 am - 05:00 pm
Thursday 08:00 am - 05:00 pm
Friday 08:00 am - 05:00 pm