4244 Riverwalk Pkwy, Suite 240
Riverside, CA 92505 (Directions)
       
       
2.6 out of 5
4244 Riverwalk Pkwy, Suite 240
Riverside, CA 92505 (Directions)

Reviews here and beyond

Rating and reviews
       
       
2.6 out of 5
10 ratings, 10 reviews
I have been going to Dr. Louie for a chronic urinary tract problem. I fine him thorough, patient, compassionate and professional. My primary care Dr. recommended him and I feel secure in his care and knowledge.
       
       
January 08 , 2018
the best dr in the world .he saved my life twice , i love him
       
       
April 10 , 2013
I have been going to Dr. Louie for a chronic urinary tract problem. I fine him thorough, patient, compassionate and professional. My primary care Dr. recommended him and I feel secure in his care and knowledge.
       
       
August 01 , 2018
worst customer service ever
       
       
January 07 , 2015
Dr. Louie is arrogant. He rushes you in and out the door and just doesn’t care. There are better urologists out there.
       
       
April 02 , 2018
I sat in the room for one hour till Dr. Brandon Louie visited me. He only spent maybe five minutes listening to my condition. Also, I dont think he was concerned about my health situation. Moreover, he didnt do a good job explaining my health concerns/questions. I hope he shows more affection and respect towards the patients time and health concerns. After all, he is dealing with human health.
       
       
December 04 , 2015
worst customer service ever, left me on hold for more than 15 minutes and hanged up on me.
       
       
January 06 , 2015
I felt Dr. Louie rushed me out the door to move on to the next patient. He didn’t do a good job listening to my concerns or simply didn’t care. He lacks empathy.
       
       
March 21 , 2018
AVOID HIM Dr. Brandon Louie is an unprofessional, sarcastic and condescending person. He shook his head laughing when we chose to not move forward with an unnecessary medical procedure for my 5yr old son. His office staff is also incompetent. Worst experience with a doctor by far. He had a condescending and sarcastic attitude over a completely subjective medical topic, talking down to us because we didn't want to move forward with an unnecessary surgery that would put our 5yr old son through hell for absolutely no reason at all. So insulting to the point of him shaking his head laughing when we declined, as if we were incompetent parents. It was hard to keep my cool in front of my wife and kid. He has an insulting, sarcastic laugh and attitude the entire time we are seeing him. Not sure if there is something he didn't like about us personally or not, but it was obvious to my entire family and apparently happens to other patients according to Google reviews. When we first came to this office, there was a man arguing with the lady at the front desk, the office lady was acting unprofessional and disrespectful. The man warned us to not move forward with this doctor and we thought he was just having a bad day or something. Boy were we wrong. The lady at the front desk screwed up and scheduled a surgery that we clearly didn't want, then tweaker calls my wife 5 times in a row today until I frustratingly answer. She tries to say that she left us a voicemail in November regarding surgery for my son and that we called her back to confirm. I check the Verizon records as I'm speaking to her and there was never a call back to her. She has an attitude, basically saying we caused this mishap. She continues acting confrontational, demanding to speak to my wife, who was in a meeting for work facing these interrupting tweaker calls from a ghetto lady at a desk job, then questions my relation to my son. I called her out on her tweaker calling and she defends it acting like it was some sort of emergency, when in reality she just didn't want to admit that she screwed up her books and needed to defend it in order to make herself seem competent and "right".
       
       
December 20 , 2022
This guy is terrible. Sarcastic demeanor and straight up rude.
       
       
December 20 , 2022

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Insurance Plans Accepted ( 68 )

Please verify insurance information directly with the doctor's office as it may change frequently.
  • Aetna AWH Southern CA HMO
  • Aetna Basic HMO
  • Aetna Choice POS II
  • Aetna Elect Choice EPO Open Access
  • Aetna HMO
  • Aetna HMO Deductible Plan CA only
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Managed Choice POS Open Access
  • Aetna Open Choice PPO
  • Aetna Vitalidad Plus CA con Aetna
  • Aetna Whole Health PrimeCare HMO CA
  • Aexcel PPO
  • Anthem Advantage HMO
  • AWH Southern CA HMO
  • BC CA California Care Small Group HMO
  • BCBS Blue Card PPO
  • BCBS Pathway EPO
  • BCBS Pathway HMO
  • BCBSA Blue Card High Performance Network
  • Blue Cross CA PPO Prudent Buyer Small Group
  • Blue Cross CA Advantage PPO Preferred DirectAccess Plus
  • Blue Cross CA Anthem Advantage HMO
  • Blue Cross CA California Care Large Group HMO
  • Blue Cross CA California Care Small Group HMO
  • Blue Cross CA Pathway X HMO
  • Blue Cross CA PPO Prudent Buyer Individual
  • Blue Cross CA PPO Prudent Buyer Large Group
  • Blue Cross CA Priority Select HMO
  • Blue Cross CA Select HMO
  • Blue Cross CA Select Plus HMO
  • Blue Cross CA Select PPO
  • Blue Shield CA 2017 I&F HMO - CoveredCA
  • Blue Shield CA Access Plus HMO
  • Blue Shield CA Access Plus Savenet
  • Blue Shield CA Local Access Plus HMO
  • Blue Shield CA Platinum Access+ HMO 25
  • Blue Shield CA Platinum Local Access + HMO 25
  • Blue Shield CA Trio ACO HMO
  • CIGNA HMO
  • CIGNA LocalPlus
  • CIGNA Open Access Plus
  • CIGNA PPO
  • Cigna Southern CA Select
  • CIGNA Southern CA Value
  • Classic
  • Health Net CA CommunityCare Network HMO
  • Health Net CA HMO
  • Health Net CA HMO Employer Group
  • Health Net CA HMO Excelcare
  • Health Net CA HMO SmartCare
  • Health Net CA HMO Whole Care Network
  • Health Net CA HMO Wholecare
  • Health Net SmartCare Network HMO Large Group
  • Health Net SmartCare Network HMO Small Group
  • HealthNet ExcelCare Small / Large Group
  • HealthNet HMO CommunityCare I&F
  • Molina Marketplace CA
  • Molina Mrktplace CA
  • UHC Signature Value Focus
  • UHC SignatureValue Advantage HMO - CA
  • UHC SignatureValue Alliance
  • UHC SignatureValue Flex1
  • UHC SignatureValue Focus
  • UHC SignatureValue HMO - CA
  • UHC SV Flex Tier 3
  • UHC West SignatureValue Advantage HMO Value Network
  • UHC West SignatureValue Alliance
  • UHC West SignatureValue HMO

About Brandon Louie

NPI
1104152149
Education History
Medical School - Georgetown University School Of Medicine, 2003
Experience
20 years
Languages Spoken
Spanish, English
Board Certified
Yes

Practice Information

book
4244 Riverwalk Pkwy, Suite 240
Riverside, CA 92505
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Accepting New Patients
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Monday 08:30 am - 05:00 pm
Tuesday 08:30 am - 05:00 pm
Wednesday 08:30 am - 05:00 pm
Thursday 08:30 am - 05:00 pm
Friday 08:30 am - 04:00 pm