Brian Helfand, M.D
Brian Helfand
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57 ratings, 57 reviews
I was evaluated by Dr. Helfand. He had a great bed side manner. He was very skilled and knowledgeable about prostate cancer and prostate issues. Would recommend that every urologist should be as caring and understanding. Ultimately had my robotic surgery with Dr. Helfand and was very skilled. Recovered all functions quickly. His team was excellent!!
October 17 , 2014
Excellent Surgeon, excellent doctor and excellent researcher!
January 28 , 2017
Great guy! Great staff! Phones were tough but they had his nurse Suzie call me back. She got me in right away. Now the next step begins.. TBD
April 24 , 2017
Dr. Helfand and his staff impressed me beyond words. They made me feel apart of my care and diagnosis. I had my prostate removed with the robot after diagnosed with prostate cancer and I was never in fear of surgery because of the passion Dr. Brian had with me. All along the way I was helped by Susie in the office and Martha followed me along the way. The front desk staff was full of smiles and I never had a bad experience overall.
December 30 , 2014
Dr. Helfand and his assistant Susy are the best team yet! He knows how to explain to patients about their health concerns in a way they can understand and Susy knows what hell ask for before he does. Susy answered my questions about my appointments and comforted me when I was nervous about a procedure. I say 5 stars!
September 16 , 2014
He is like doctors are supposed to be— spends time, thoughtful and has a human soul
August 21 , 2019
He treats you like hes your long time friend. So easy to talk to. Even when its something uncomfortable like sexual health or prostate issues. So professional! Would recommend anyone and everyone!
November 18 , 2016
Dr. Helfand was the surgeon for my prostatectomy a month and a half ago. I cant say enough about him as an accomplished surgeon in his field, but also his amazing people skills. He is very passionate about prostate surgery. Hes been doing prostatectomy for decades, and started with robotic assist surgery when it first came available about 15 years ago. So, I couldnt find anyone with more experience--I looked. Besides this technical skill and knowledge, his bedside manner is quite amazing. Every time Im in appointment with him, and on surgery day, I seemed to be his only concern. He communicated everything I needed to know, and patiently answered all my extra questions. These qualities get five stars deservedly. Unfortunately, Ive run out of stars, and cant give another for his super friendly demeanor on top of these technical abilities. He is always smiling and feels like an actual friend.
March 31 , 2018
My husband saw another doctor in the practice. That Doctor left us in the dark about test result then went on vacation and no one would answer our questions. Then Dr. Helfand was in the office while we called and his nurse Susan V. said for us to come and see him. What a godsend! He helped my husband and then Susan communicated the same day on NorthShore connect when I message them! Hands down the best care we couldve asked for!
August 06 , 2016
Excellent care!
January 29 , 2016
Prostate Cancer is scary. Its definitely less scary when you meet Brian Helfand and his team of Martha Mcurdy and Suzy. They took care of me and they continue to take care of me and make me feel as though Im in great hands. I couldnt ask for anything more.
November 04 , 2016
Great office, great care!
November 17 , 2015
This man and his nurses have saved my life! Always a phone call away and Martha & Susan checked up on me to make sure I was ok. Excellent care & service!
July 23 , 2016
Dr. Brian was clear about my treatment plan, gave me his number, his nurse’s number and his assistant’s number in case I had any questions. They always got back to me and made me feel at ease.
March 26 , 2021
"Excellent urologist. Excellent demeanor. "
September 10 , 2021
Amazing urologic experience!
June 01 , 2015
Made me feel very comfortable; great bed side manner
April 30 , 2016
I was referred to Dr. Brian by another Urologist in the same practice. They stated if I wanted the best man to remove my prostate robotically it would be him. I am on my way to recovery and doing great. You can read a lot of horror stories about surgery of any kind on the Internet but once you meet with Dr. Brian you will know his knowledge is superb. Prostates are his passion and hes got a great support staff. Susan V. made scheduling effortless and sent all my instructions to me within minutes. Martha M. Navigated me through it all and came to see me in the hospital. Not to forget Jeff Albaugh who has been helping me with all the scary things that men dont want to think about. I have never felt so cared for.
July 16 , 2015
Made my experience positive. Provided additional tests that help guide my screening and ultimately my treatment. No other location for such urology care! A+++++
August 03 , 2018
Who would ever think that a urologist could change your life? Truly best medical experience that I have had—- took a scary situation and made comfortable! Can’t say enough!
November 18 , 2018
Worth any wait for an appointment! Honest and comforting!
February 22 , 2017
Saw this doctor in Glenview - not Chicago. Hes great! Surgery went well. Now recovery starts. Im sure all will go well
April 18 , 2017
He performed my prostate surgery. I had recovery of all of my functions right away. Cant say enough!!!
August 24 , 2015
Brian Helfand is a great guy! His staff is great! Calling the office is a little bit to be desired but nothing I couldnt get over! His scheduler Susan got me a quick appointment due to the need. She also took care of me in the office too. Its great to see the same team with the same doctor each time.
April 08 , 2017
From the moment I stepped into the office at my first appointment all the way until today (over a year later) I have never trusted any doctor or staff more. Always calling to check up on me, calls straight from Dr. Helfand as well as giving me his personal cell phone number, to the caring staff always willing to help. Never have I been more impressed by all the personal care I have received.
January 16 , 2015
Dr. Helfand makes you feel so at ease and is an excellent doctor. We always look forward to seeing him! Paul Subia
December 17 , 2019
I saw Dr. H in his Gurnee office. He makes you feel like you are talking to just one of the guys. Best experience ever. He had many girls helping him but Susan V. was with him during a small office procedure and stayed with me after too until I was ok. I felt nervous but cared for all in one. Glad Dr. H made it so easy and Im glad he has Susans help. Great duo!
February 15 , 2016
Awesome experience
August 12 , 2015
Dr. Helsand is great. His nurse Sharon helped get my medication covered. His staff really cares too. Communication through the connect website is sometimes hard. I get messages from some nurse Lorana telling me to just call the office. She didnt really respond to my question. Im glad I have someone to turn to.
April 02 , 2017
Best prostate cancer team in town! Saved my life! Cancer doesnt end at surgery- they watch you for a long time and that makes my decision to have surgery with Dr. Brian so worth it! Martha is always there to answer questions! Suze helps thru the process of everything Too!
August 25 , 2017
I didnt like what he had to do to me, but I understood why he had to do it. He had to take a camera and look into my bladder. Man did that hurt! His assistant held my hand and comforted me to keep my mind at ease. I never want that done again but glad I saw him.
February 28 , 2017
Dr. Helfand and his assistant Suzy are the best! I felt complete ease being in their hands! Fantastic!
October 30 , 2014
Saw many urologists throughout Chicagoland and actually traveled to other major cancer centers including Memorial Sloan Kettering, but found best and most comprehensive care with Dr. Helfand! Should be standard for care in urology and medicine.
July 22 , 2018
Dr. Brian is great! Cares and takes care of you quickly!
May 13 , 2017
I can tell Dr. Helfands passion for prostates. As funny as that sound he really is passionate about treating the problem. He has a whole team that is great. From researchers who help with studies to nurses and his go to girl Suzi. It was effortless for me to come in and get taken care of. My kind of place. Who would ever think a doctors visit would be enjoyable? It was!
April 02 , 2016
Dr. Helfand and his team is great! Always helpful when I have questions and always checking in on me. I had a prostatectomy with Dr. Helfand and he even gave me direct phone line to all i needed to reach. His assistant and nurses are all very helpful. They really prepare you for what you are going to experience and that is the best of all. I received reminder calls for every step of the way. I would send anyone with Prostate problems or Prostate Cancer their way!
December 17 , 2017
Dr. Helfand was the surgeon for my prostatectomy a month and a half ago. I cant say enough about him as an accomplished surgeon in his field, but also his amazing people skills. He is very passionate about prostate surgery. Hes been doing prostatectomy for decades, and started with robotic assist surgery when it first came available about 15 years ago. So, I couldnt find anyone with more experience--I looked. Besides this technical skill and knowledge, his bedside manner is quite amazing. Every time Im in appointment with him, and on surgery day, I seemed to be his only concern. He communicated everything I needed to know, and patiently answered all my extra questions. These qualities get five stars deservedly. Unfortunately, Ive run out of stars, and cant give another for his super friendly demeanor on top of these technical abilities. He is always smiling and feels like an actual friend.
March 30 , 2018
Best in Chicago!!! Shopped around and by far best experience. Can not compare Dr. Brian’s compassion and skill. Had immediate return of ALL of my functions after my robotic surgery. Was a breeze and thank Brian and his staff!
July 07 , 2018
Three words: caring, competent, and positive. I really couldnt imagine being treated by anyone else. Of course someone of this caliber has the right staff as well (Susie). Id travel pretty far to stick with this guy!
February 25 , 2016
Brian (as he did not want to be called Dr. Helfand) made me feel comfortable from the start of the visit. He has an outstanding bed side manner and truly cares about me and my urologic issues. Ultimately, I had surgery with him. While I was nervous that I could have bad outcomes with my disease, I felt that Brians confidence and skills eased me that I would not experience these complications. Indeed, now that I have had surgery, I have not had any of the dreaded complications of prostate cancer and continue to thrive. I cannot express my gratitude to Brian and his staff. They are truly the best! I will follow Brian anywhere he practices!
May 26 , 2017
I cannot say enough about Dr Brian. He put me at ease right away. I have never had a physician care so much. I believed that cancer was the worst thing in the world. After being treated, I have begun to appreciate life in a whole new way. Thanks to Brian and his staff for making it such a positive experience!!!
May 08 , 2015
Was very scared when I was diagnosed with prostate cancer. Dr. Helfand made me feel at ease. I underwent robotic surgery and recovered very quickly. He continues to provide the same reassurance. He has an excellent bedside manner.
September 29 , 2018
I cannot tell you how great it was to meet this urologist. Brian (Dr Helfand) made me feel so comfortable. He is the best physician and although he is specialized in urology, treated me as a whole. Highly recommended.
October 24 , 2014
His genetic research with prostate cancer confirmed my familys risk of prostate cancer. I had the GRS (genetic Risk Score) and although already being diagnosed with Prostate Cancer it confirmed the severity and risk of developing metastatic cancer in my future. All this was made possible by Dr. Brian Helfand. Amazing.
July 14 , 2017
I feel that saw all the top urologists in the city of chicago. However, none was as talented and caring as Doc --Brian--. He made me feel at ease from the start. He helped with all of my prostate problems. Give him 11 out of 10 stars! Truly caring and the example of how all urologists should be!
August 31 , 2019
If you, your family member, or a friend have prostate cancer or prostate concerns, Dr. Helfand is the person you need to see. His bedside manner made me feel comfortable, and I knew I was getting the best treatment from someone that is a clinical and research expert in the field.
August 08 , 2017
Saw many urologists for my prostate cancer. Dr. Brian was the only one who seemed to have everything-- excellent grasp of the concepts behind my cancer, excellent bed side manner and excellent team. He is humble and a --real-- person. Cant say enough.
February 17 , 2019
Cant say enough-- the greatest
May 15 , 2015
Dr. Helfand is the most down to earth doctor I have ever met. Hes a normal guy treating normal guys. His bedside manner was great and I felt like I was talking to a friend. His staff was fantastic and you could tell they had a great relationship with Dr. Helfand. I hope I dont need a urologist again but I know now if I do where to go and to not be nervous.
March 04 , 2016
He fought my cancer and he won! Best surgeon in the state of IL! Great team and a fantastic overall experience!
February 11 , 2018
Terrible experience! He performed a TURP and nicked the bladder. I waited 3 weeks bleeding and passing clots for followup visit which staff at first refused to schedule. He used the --back room-- to identify and --repair-- the problem. The next day the bleeding and clots were worse and when I tried calling his cell for advice I got voice mail. The same for his nurse and the office put us on hold for 20 minutes. I eventually called 911 and after hours of incredible pain and treatment in the ER had emergency surgery to repair numerous lesions in the bladder and removal of clots. The first bladder nick could be explainable, but rushing through the fix in the back room and failure to answer phones on the part of the doctor, the nurse and office is inexcusable. Also, there was no discussion after the --fix.-- No after visit report of precautions. Did I mess up his Patients per hour statistics?
December 12 , 2020
I will NEVER use Dr. Brian Helfand or NorthShore University HealthSystem again. Here’s why: I was discharged from the hospital after Dr. Helfand performed prostate surgery in September 2021. My hospital Discharge Instructions said to call his office if I had excessive bleeding or large blood clots during urination. Since I experienced both of these I called his office 3 times and his answering service said they sent 3 URGENT messages to his office for Dr. Helfand or someone from his office to call me ASAP. But NO ONE EVER called me back. Since my hospital Discharge Instructions also said to go to the Emergency Room if I could not reach Dr. Helfand or his office, I had to go to the ER. I then filed a complaint with NorthShore University HealthSystem about Dr. Helfand and his office refusing to return any of my 3 phone calls and that I will have to pay for going to their Emergency Room because Dr. Helfand and his office REFUSED to call me back. They replied to my complaint but REFUSED to acknowledge what happened to me, which means that I now have to pay for going to their Emergency Room. SUMMARY: Dr. Helfand and his office would NOT help me during this part of my recovery and abandoned me when I had medical problems after my surgery. I am checking with the authorities to see if NorthShore University HealthSystem and their employees are guilty of medical malpractice, or breach of fiduciary responsibility to the patient.
October 26 , 2021
I will NEVER use Dr Helfand or NorthShore HealthSystem again. Here's why: I was discharged from the hospital after Dr Helfand performed prostate surgery in September 2021. My hospital Discharge Instructions said to call his office if I had bad bleeding or blood clot problems. I had both of these problems so I called his office 3 times and even though 3 URGENT messages were sent to his office NO ONE EVER called me back. My hospital Discharge Instructions said to go to the Emergency Room if I could not reach Dr Helfand or his office so I had to go to their ER. I filed a complaint with NorthShore HealthSystem about Dr Helfand’s office refusing to return my 3 phone calls and that I have to pay for going to their ER because Dr Helfand and his office REFUSED to call me back. They replied to my complaint but REFUSED to acknowledge what happened to me so now I have to pay for going to their ER. SUMMARY: Dr Helfand and his office would NOT help me during this part of my recovery and abandoned me when I had medical problems after my surgery.
October 23 , 2021
I will NEVER use Dr Helfand or NorthShore HealthSystem again. I was discharged from the hospital after Dr Helfand performed prostate surgery in Sept 2021. My hospital Discharge Instructions said to call his office if I had bad bleeding or blood clot problems. I had both of these so I called his office 3 times and even though 3 URGENT messages were sent to his office NO ONE EVER called back. My hospital Discharge Instructions said to go to the Emergency Room if I could not reach Dr Helfand or his office so I had to go to the ER. I filed a complaint with NorthShore HealthSystem about Dr Helfand’s office refusing to return my 3 phone calls and that I have to pay for going to their ER because Dr Helfand’s office REFUSED to call me back. They replied but REFUSED to acknowledge what happened to me so now I have to pay for going to their ER. SUMMARY: Dr Helfand or his office would NOT help me during this part of my recovery and abandoned me when I had medical problems after my surgery.
October 23 , 2021
" I will NEVER use Dr Helfand or NorthShore HealthSystem again. Here's why: I was discharged from the hospital after Dr Helfand performed prostate surgery in September 2021. My hospital Discharge Instructions said to call his office if I had bad bleeding or blood clot problems. I had both of these problems so I called his office 3 times and even though 3 URGENT messages were sent to his office ..."
October 23 , 2021
I will NEVER use Dr. Helfand or NorthShore HealthSystem again. Here's why: I was discharged from the hospital after Dr. Helfand performed prostate surgery in September 2021. My hospital Discharge Instructions said to call his office if I had bad bleeding or blood clot problems when I urinated. I had both of these problems so I called his office 3 times and even though 3 URGENT messages were sent to his office NO ONE EVER called back. My hospital Discharge Instructions said to go to the Emergency Room if I could not reach Dr. Helfand or his office so I had to go to the ER. I filed a complaint with NorthShore HealthSystem about Dr. Helfand or his office refusing to return ANY of my 3 phone calls and that I have to pay for going to their ER because Dr. Helfand’s office REFUSED to call me back. They replied to my complaint but REFUSED to acknowledge what happened to me so now I have to pay for going to their ER. SUMMARY: Dr. Helfand or his office would NOT help me during this part of my recovery and abandoned me when I had medical problems after my surgery.
October 23 , 2021
" I will NEVER use Dr. Helfand or NorthShore HealthSystem again. Here's why: I was discharged from the hospital after Dr. Helfand performed prostate surgery in September 2021. My hospital Discharge Instructions said to call his office if I had bad bleeding or blood clot problems when I urinated. I had both of these problems so I called his office 3 times and even though 3 URGENT messages were sent ..."
October 23 , 2021
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About Brian Helfand
NPI
1851551782
Experience
18 years
Languages Spoken
Spanish, Chinese
Board Certified
Yes
Practice Information
North Shore University Healthsystem Faculty Practice Associates
1300 Oak Ave
Evanston, IL 60201
1300 Oak Ave
Evanston, IL 60201
North Shore University Healthsystem Faculty Practice Associates
2180 Pfingsten Rd 1st Floor
Glenview, IL 60026
2180 Pfingsten Rd 1st Floor
Glenview, IL 60026
Accepting New Patients
Monday 08:00 am - 05:00 pm
Tuesday 08:00 am - 05:00 pm
Wednesday 08:00 am - 05:00 pm
Thursday 08:00 am - 05:00 pm
Friday 08:00 am - 05:00 pm
Tuesday 08:00 am - 05:00 pm
Wednesday 08:00 am - 05:00 pm
Thursday 08:00 am - 05:00 pm
Friday 08:00 am - 05:00 pm
North Shore University Healthsystem Faculty Practice Associates
2650 Ridge Ave
Evanston, IL 60201
2650 Ridge Ave
Evanston, IL 60201
North Shore University Healthsystem Faculty Practice Associates
777 Park Ave W
Highland Park, IL 60035
777 Park Ave W
Highland Park, IL 60035
North Shore University Healthsystem Faculty Practice Associates
2100 Pfingsten Rd
Northbrook, IL 60062
2100 Pfingsten Rd
Northbrook, IL 60062