Jackson Hospital And Clinic, Inc.
515 Hospital Dr, Suite A
Wetumpka, AL 36092 (Directions)
2.8 out of 5
Jackson Hospital And Clinic, Inc.
515 Hospital Dr, Suite A
Wetumpka, AL 36092 (Directions)

Reviews here and beyond

Rating and reviews
2.8 out of 5
17 ratings, 17 reviews
I was diagnosed with prostate cancer by a local urologist. The other urologist gave me the option of going to Birmingham or to see Dr. Richardson in Montgomery. I decided to have my robotic surgery performed by Dr. Richardson and could not be more happy. He explained the procedure to me and my family and I had an excellent outcome. I am completely dry and there is no evidence of my cancer returning. I highly recommend Dr. Richardson!
March 31 , 2013
Dr. Brian Richardson, a particular Doctor, is just the doctor needed when you are facing life and death in the form of cancer. Dr Richardson is --Particular--. He is concerned over and attentive to details. He is meticulous where the care of his patient is concerned. He is exacting in the entire process of healing his patients while also being friendly, warm hearted and easy to communicate with. Dr Richardson, in every way possible, is a particularly wonderful Doctor.
September 20 , 2019
Most friendly and knowledgeable doctor I have ever been to as a patient. Literally saved my life! Love him and his office staff!
December 22 , 2017
I love Dr. Richardson! He and the surgical staff at Jackson are great!
August 02 , 2017
One of the most professional yet friendly physicians Ive ever met. Hes very knowledgeable and attentive to your concerns. He and his staff are such a great group that Id recommend to anyone.
March 17 , 2016
Wait time was 2 hours. Front desk rude and unresponsive. Doctor Richardson is a good doctor but over scheduled.
May 14 , 2019
poor doctoring skills
April 25 , 2017
I cannot ever get anyone to the phone here and takes forever to get an email reply back. I think Dr Richardson is a very good doctor. He knows his stuff but very lacking in people skills and not the most caring doctor either. I was sent away yesterday from the office and told I was not going to be seen after I tried coming in to have my Supra pubic catheter tube looked at. since it appeared to be falling out. I was satisfied with the care I received for the most part but lately I am less than satisfied with my care here. However I still consider him to be the best Doctor for Urology around out of the doctors I have had. Just disappointed lately in the way I have been treated . Not sure I am going to be a patient much longer if my care doesnt improve.
November 20 , 2019
I have had two kidney stones and both times he only gave me the surgery option. After my first surgery I went back to have the catheter removed. Basically he took it out and left it on the floor and left. So I got dressed with my old catheter laying in the floor. Very unprofessional!
April 30 , 2018
1. The individuals at the front desk are rude and disrespectful (even before a word is said). When a patient asks a question, they act and speak in an aggressive and uncooperative manner. 2. When calling to make an appointment or speak with a nurse, you are directed to their voice mail which would be ok if they returned your call. I have never received a call back until after 2 days. Most of the time, the call back never occurs. When talking with others, Ive found that others have had the same or similar experiences and have changed to another doctor. Im also looking for another urologist.
January 16 , 2017
I visited Dr. Richardson with a 6 mm kidney stone in my right kidney (I had a cat scan from my family doctor). After waiting to be seen for 2 hours, Dr. Richardson ordered another X-ray, and said if the stone showed up on the X-ray, he would perform a lithotripsy to remove the stone. The Xray technician said the stone was very evident. I called Dr. Richardsons office for a week following the X-ray for the results, and was told daily that he had not reviewed the X-rays yet. When the office finally contacted me, they told me to schedule a follow up in 6 months. Since the stone was non-obstructive, they were going to just watch it. I have now scheduled an appt with a new urologist, and will start back at square one.
January 20 , 2013
I WAS a patient of Dr. Richardsons after another Urologist couldnt see me. I was highly disappointed. He was very rude and arrogant.
December 08 , 2015
Unfriendly staff, difficult to get thru to office, or make an appointment. We would not recommend to anyone!
November 05 , 2019
Be prepared to wait for hours. Dont plan anything.
September 21 , 2020
Be prepared to wait for hours. Don't plan anything.
September 21 , 2020
I feel if dr Richardson had done his job I wouldn’t have stage iv cancer. He is very self absorbed and exhibits incredible narcissism
November 26 , 2019
I feel if he had done his job I wouldn’t have stage iv cancer Very self absorbed
November 27 , 2019

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Insurance Plans Accepted ( 26 )

Please verify insurance information directly with the doctor's office as it may change frequently.
  • Aetna Choice POS II
  • Aetna Managed Choice POS Open Access
  • Aetna Open Choice PPO
  • Aetna Signature Administrators PPO
  • Aexcel PPO
  • BCBS Blue Card PPO
  • CIGNA Open Access Plus
  • First Health PPO
  • Humana / ChoiceCare Network PPO
  • Humana Choice POS
  • Humana ChoiceCare Network PPO
  • Humana National POS
  • Humana/ChoiceCare+ Network PPO
  • Medica Choice With UHC
  • Multiplan PPO
  • UHC Choice Plus POS
  • UHC Compass HMO
  • UHC Navigate HMO
  • UHC Navigate POS
  • UHC Nexus Open Access
  • UHC Options PPO

About Brian Richardson

17 years
Languages Spoken
Board Certified

Practice Information

Jackson Hospital And Clinic, Inc.
515 Hospital Dr, Suite A
Wetumpka, AL 36092