Reviews here and beyond
Rating and reviews
4 ratings, 4 reviews
All that I can say is thank you for saving my life many years ago. Such a professional.
January 11 , 2018
terrific doctor, great communication skills with patients and families. Highly skillful, compassionate. VERY SATISFIED.
January 29 , 2020
Back in 2001, my Dad had prostrate cancer, thankfully caught and treated early. However, I live overseas and worried, I called Dr. Tonetti in the US, to ask questions. He returned my call, calling me overseas! Spoke to me for 20 minutes calming my fears. Needless to say all my relatives here were pleasantly shocked as many doctors don't give you that attention even in their presence. I apologized for keeping him on so long with all my questions and he just told me no problem, call again if you have any further questions. I was so relieved knowing my Dad was in such good hands and he did overcome his bout with prostate cancer. Thank you Dr. Tonetti!
June 20 , 2020
Long story below but If you’re in need of a urologist do not go to Dr. Tonetti!
Back in November I was scheduled to have lithotripsy, went to the pre op and everything but my body didn’t want to wait. I was in so much pain, I called the emergency line for Tonetti 4 times! First told me to call back in 5 mins when it wasn’t lunch and hung up, second time I explained they said there was nothing they could do bc I’m already scheduled 5 days later, third time I tell them I’m in waiting room of strong west, said they will call dr and call back, 3 hours later no call so we call again and they just said they let dr no on call but no directions as to what to do. At this point I am transferred to strong to be admitted. Have the surgery.
2 weeks later I go to follow up with strong, explain that I have a urologist already, they said ok stick with him since you already have a 3 month follow up and ultrasound scheduled.
Fast forward to today, 3 months from emergency surgery. I go to my appointment with Tonetti, told it was canceled and that I am no longer a patient of Tonetti bc I went to strong for the procedure! I’m 3 months no call, no letter, no email nothing! I explained how I tried to contact them but no one would help and it was an emergency. Nope won’t see me anymore. Like we are in middle school.
Unbelievably unprofessional. Communication is awful. Very angry and discouraged.
February 21 , 2023
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About Frederick Tonetti
NPI
1871518928
Education History
Medical School - State University Of New York At Buffalo School Of Medicine, 1984
Experience
39 years
Languages Spoken
English, Spanish
Board Certified
Yes
Practice Information

Western New York Medical Practice PC
2615 Culver Rd, Suite 100
Irondequoit, NY 14609
2615 Culver Rd, Suite 100
Irondequoit, NY 14609

Accepting New Patients

Monday 08:00 am - 04:00 pm
Tuesday 08:00 am - 04:00 pm
Wednesday 08:00 am - 04:00 pm
Thursday 08:00 am - 04:00 pm
Friday 08:00 am - 04:00 pm
Tuesday 08:00 am - 04:00 pm
Wednesday 08:00 am - 04:00 pm
Thursday 08:00 am - 04:00 pm
Friday 08:00 am - 04:00 pm

Western New York Medical Practice PC
1425 Portland Ave
Rochester, NY 14621
1425 Portland Ave
Rochester, NY 14621

Accepting New Patients

Monday 08:00 am - 04:00 pm
Tuesday 08:00 am - 04:00 pm
Wednesday 08:00 am - 04:00 pm
Thursday 08:00 am - 04:00 pm
Friday 08:00 am - 04:00 pm
Tuesday 08:00 am - 04:00 pm
Wednesday 08:00 am - 04:00 pm
Thursday 08:00 am - 04:00 pm
Friday 08:00 am - 04:00 pm

Western New York Medical Practice PC
2420 Ridgeway Ave
Rochester, NY 14626
2420 Ridgeway Ave
Rochester, NY 14626

Accepting New Patients

Monday 09:00 am - 05:00 pm
Tuesday 09:00 am - 05:00 pm
Wednesday 09:00 am - 05:00 pm
Thursday 09:00 am - 05:00 pm
Friday 09:00 am - 05:00 pm
Tuesday 09:00 am - 05:00 pm
Wednesday 09:00 am - 05:00 pm
Thursday 09:00 am - 05:00 pm
Friday 09:00 am - 05:00 pm