Genesiscare Usa Of Florida LLC
842 Sunset Lake Blvd
Venice, FL 34292 (Directions)
       
       
2.9 out of 5
Genesiscare Usa Of Florida LLC
842 Sunset Lake Blvd
Venice, FL 34292 (Directions)

Reviews here and beyond

Rating and reviews
       
       
2.9 out of 5
31 ratings, 31 reviews
Dr Bilik is an excellent Urologist. His concern for his patients is clear and he is highly competent! The practice is very busy and patience is required in the waiting room.
       
       
September 01 , 2016
Recently diagnosed with bladder cancer and new to area, I was not only apprehensive but frightened. Dr Bilik not only made me feel comfortable but very confident that was very knowledgeable about my diagnosis. He was compassionate and patient with all my questions. I would recommend Dr Bilik to needing routine or diagnostic care.
       
       
November 04 , 2018
Office staff efficiency leaves something to be desired but Dr Bilik is and excellent physician.
       
       
July 10 , 2012
Dr Bilik is fantastic. He is smart and kind. He is a busy Dr and at times staff is behind returning calls but they are always respectful and helpful.
       
       
November 08 , 2019
Great doctor. Spent ample time with me and answered all of my questions. The staff was friendly and very efficient. My wait time was around 5 minutes in the waiting room and maybe 5 minutes in the exam room. Very quick!
       
       
January 22 , 2012
I have only positive things to say about Dr. Bilik and his staff. My wait time was minimal, and I was treated with professionalism, courtesy, and compassion by everyone I came in contact with. Dr. Biliks diagnosis was spot on.
       
       
March 24 , 2011
Having rated Dr Bilik here, I have to highly recommend that folks looking for a doctor ignore sites such as these, where anyone (including competing physicians) can attempt to influence peoples choices. Ask friends, colleagues, family members instead! I would like to know where the --woefully unskilled-- comment came from. I have worked with Dr Bilik for several years and then, after retirement, have been his patient, I can honestly say he is a very caring, knowledgable, and skilled physician. And I have worked with many...
       
       
December 12 , 2011
Dr Bilik is professional, caring, and takes genuine interest in his patients. I cant imagine a better doctor. Id recommend him highly.
       
       
October 08 , 2011
Went and had a cat scan and procedure at Dr Bilik’s last Wednesday was in and out in 3 hours. He has a great anesthesiologist and it was over before I knew it.
       
       
January 14 , 2019
Assembly line medicine. Staff is rude and uncaring. They dont return calls or follow up to schedule procedures. Big push for questionable in-house procedures
       
       
October 24 , 2010
Dr. Bilik operated on me for kidney stones, and did a high quality job. My parents flew down from Boston to help me. My Dad used to be president of several hospitals up there, and he researched Dr. Bilik, and found he had been trained at and worked for one of the top urology departments in Boston for several years. My Dad said that only high quality urologists are hired by that hospital. Before the surgery, I stayed in the hospital for about two days on pain meds and an IV for extra hydration hoping the stones would pass on their own. He did advanced imaging on me each day to see if the stones had moved or gone down in size. They did not go away, so I decided to go ahead with the surgery. He listened to me and my concerns. He explained the procedure to me, which was endoscopic surgery so they didnâ??t need to cut me open. He met with me after the surgery in the recovery room, and the next morning in my room. He also met with me 3 months later to follow up to see if I was doing fine. He gave me detailed, written information on steps I could take to avoid getting stones. I will use him again if I ever get stones to the extent that I need surgery.
       
       
December 31 , 2013
Dr. Bilik is the most professional, knowledgeable, kind, attentive and courteous medical professional I have ever been attended by. Dr. Bilik consistently renders legendary customer service
       
       
February 05 , 2013
Dr. Bilik is an excellent, caring physician who works hard to give the highest level of care possible. Hes professional, yet warm, calm and intelligent. Its a busy practice, and well-run. If you consider why a business might be a quieter one, youll choose Dr. Biliks practice. His partners are fine people, also. They will help you be well and treat you nicely during your treatment.
       
       
December 14 , 2010
Dr Bilik is a fantastic Dr. He is caring, smart and very knowledgable. He is not one to rush to do surgery unless absolutely needed. His nurse is busy but kind. I also dealt with his surgery scheduler Megan and she is fantastic too. Its great to get call backs timely and feel at ease/reassured when getting scheduled for surgery by her. THe staff is friendly but front desk is very busy and you can wait awhile for appt time but feel the expertiese of Dr Bilik is worth the wait!
       
       
February 12 , 2015
Dr. Bilik is a very personable and caring doctor. I think he is quite capable as well. After that, its all downhill because....... The overall experience is ruined by the amount of time spent in the waiting room. The survey states that the average wait after the scheduled appointment is 33 minutes. This is on a GOOD day. I recently waited for 1 HOUR AND 50 MINUTES AFTER MY SCHEDULED APPOINTMENT, not including 10 minutes in the examination room waiting for him to make an appearance, after which he talked to me for a whole 10 minutes. The excuses are always the same; emergencies, Dr. Bilik is very thorough, they are overly busy that day, seasonality, etc. Its quite apparent that the staff doesnt care, either. I would find another practice, but the problem is that there are two large urology practices which dominate this town. The other one, while more prompt and organized, is lacking in bedside manner and staff attitude. So, Im stuck.
       
       
February 06 , 2015
Dr. Bilik is a capable and caring physician. He is, however stretched thin and practices at another satellite offices. The time spent with him is cursory at best...he always gives the impression of being rushed and stressed. And these are the positives! The practice is, at best, rushed. Phone messages to nurses are not returned on a timely basis. Attitudes are brusque to the point of being unprofessional. Turnover of medical and support staff appears high. Appointment wait times would have to improve to be lengthy, especially during the busy season. Its necessary to schedule either the first appointment of the day or the first after lunch to be seen even close to as scheduled. The problem is that, in this town there are two major urological practices, and the other isnt much better, so there are no realistic other options.
       
       
August 29 , 2017
Waiting times at this practice, unless one has the first appt. in the morning or first after lunch, are obscene. I have waitied over an hour and a half past an appt. time. This time I was first in after lunch. Staff is constantly turning over and seem to be on a forever learning curve. Most recent visit, had to coach a newbie to make sure she got my scrips, tests, and future appts. right. Rookie nurse did not perform a fundamental check-in procedure. Doctor spent MAYBE five minutes with me, then raced out and didnt return. In the time he was there, I had to remind him of how he had handled a previous similar condition with me. Its obvious that this practice is overwhelmed with too many patients to provide even a minimum of attention and decent care. Furthermore, due to the constant turnover, it doesnt seem like a very good place to work, either. Unfortunately, there are no better alternatives in this town. Urology specialty is dominated by two practices and the other one is not much better.
       
       
March 10 , 2016
the front staff need to be trained, as a new patient when I show for my appointement it took 15 minutes to finaly find my name in the computer but no trace of the time I just was there but not realy there.They wanted to reschedule me one month later I decline.To be fair I have no idea about the competence of the doctor and I will never know.
       
       
April 27 , 2013
I felt that this Doctor did not have my best interest in mind. I felt that he chose to operate on me instead of prescibing medicine to correct my problem.
       
       
August 28 , 2009
Dr. Bilik is an excellent urologist, in my opinion. His support, however is miserable. Promised followups never happen. Phone calls are never returned. At one point, I had to go to the office and simply wait to speak with his nurse. Also, wait times after scheduled appointments are never less than 45 minutes to an hour. The practice is far too busy and the nursing staff too uncaring. Unfortunately, in Sarasota, FL there are not many alternatives. There are only two main urological practices, both of which are pretty much the same.
       
       
June 17 , 2010
"Had to wait over an hour after my check in. Bilking hardly looked at me during our 10 minutes together. My advice would be to find a doc that cares about his patients—just a little would be nice. "
       
       
April 22 , 2021
He acts the part although hes woefully unskilled
       
       
March 12 , 2011
"He might be a good doctor, but his office and staff in general is a total disaster. First, I could not make an appointment over the phone. Nobody is picking up, and they don't return messages. I had to go to the office and make an appointment in person. But from that point on, it becomes even worse. Prescription they sent to the pharmacy was messed up and pharmacy tried to reach the office to rectify ..."
       
       
November 17 , 2021
"Dr Billik Review I was a patient of Dr. Bilik's for almost 12 years. Although Dr. Bilik himself is a good Doctor. I found the staff that I had to deal with were incompetent and unprofessional. I put up with the incipience for twelve years and finally grew tired of it. After I told the person in charge of the front desk my feelings, things became worse. I was having a problem, and none of my calls ..."
       
       
November 09 , 2021
I have been a patient of Dr. Bilik for a few years and he is open, sincere and listens well to my concerns. The office staff however, is absolutely Terrible as well as his nurse. You leave messages, they dont return. Was schedule for a biopsy and the scheduler Never got back to me. Left a message with the office manager and after two weeks heard Nothing. Find another office is my recommendation as must do.
       
       
January 26 , 2019
I felt that this doctor did not have my best interest in mind. I should have gotten a second opinion.
       
       
August 11 , 2011
I thought Dr. Bilik a very kind man. Good eye contact and I think hes bright and well educated. I would sit all day in a busy office if I thought I would get excellent care. Why I cannot recommend him or --anyone-- in that office? He glanced at my records, from my urologists in D.C. and CA, then recommended I come back in one year. Did he listen to me? No. Its a busy office. I mentioned specifically what my D.C. physician said and then got his attention. He wrote an Rx. I do think he would be good to have as a physician if he pays attention. BAD: Office staff. Outside his office a kind assistant answered a question. I walked out and at the waiting room I could see the assistant but they refused to allow me to walk back to her desk and told me to leave, then call the doctor. I sat in waiting room for 15 min. + telephoning through an array of prompts until I could leave a message. Everyone I talked to that day, except one kind woman, was quite rude. My wife worked over 20 years in medical field in NYC. Her view. The physicians are well aware of their staff and allow this. Its by their choice. A very busy practice. What good is a very fine well educated physician if hes about to make a mistake on you. A shame. Wish they were less interested in volume and more in quality. They still would earn more than enough income. My physician in D.C I returned to last year. Now too far to travel. Why he was so good? Educated, kind, experienced, and believes when hes in need of a physician he hopes he will get the kind of man he is. He was not my relative or a buddy but in a crisis gave me his cell number telling me to call on the weekend if I needed to come in since surgery was Monday AM. He didnt need the money nor was worried he might lose a patient to another. Do your research then hope for the best. I hate posting this. Im hoping Dr. Bilik and his associates change their policies of how they deal with patients. Thank you.
       
       
October 11 , 2016
He might be a good doctor, but his office and staff in general is a total disaster. First, I could not make an appointment over the phone. Nobody is picking up, and they dont return messages. I had to go to the office and make an appointment in person. But from that point on, it becomes even worse. Prescription they sent to the pharmacy was messed up and pharmacy tried to reach the office to rectify the issue. Same story: no answer and no one returns messages. I even tried to send a fax!!! If you decide to choose this doctor or any doctor from Florida Urology Specialists do it at your own risk: you have been warned.
       
       
November 17 , 2021
He might be a good doctor, but his office and staff in general is a total disaster. First, I could not make an appointment over the phone. Nobody is picking up, and they don't return messages. I had to go to the office and make an appointment in person. But from that point on, it becomes even worse. Prescription they sent to the pharmacy was messed up and pharmacy tried to reach the office to rectify the issue. Same story: no answer and no one returns messages. I even tried to send a fax!!! If you decide to choose this doctor or any doctor from Florida Urology Specialists do it at your own risk: you have been warned.
       
       
November 17 , 2021
I felt that this Doctor did not know Primum Non Nocere. I felt that I should not have been operated on but given medication for my condition. I have not been comfortable since the day of my operaTION. i FELT THAT IT DID NOT GO RIGHT.
       
       
May 31 , 2010
I waited 2 weeks for an appointment. I spoke to Ashley and Meagan after leaving several phone messages on the answering machine. I called on the day of the appointment to ask for directions. They didn’t have an appointment for me. They had my first name but spelled my last name incorrectly. I had left my name, ins. info, etc. on the answering machine but they “lost” all that info. Trying to get an appointment is like trying to get into the White House. Too many offices, too many patients, too greedy... HIRE MORE PHYSICIANS!!! AND NEW STAFF!!! Please.
       
       
March 27 , 2019

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About Alfred Joseph Bilik

NPI
1902993496
Education History
Medical School - Georgetown University School Of Medicine, 1989
Experience
33 years
Languages Spoken
English, Spanish
Board Certified
Yes

Practice Information

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Genesiscare Usa Of Florida LLC
842 Sunset Lake Blvd
Venice, FL 34292
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Accepting New Patients
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Monday 08:00 am - 04:00 pm
Tuesday 08:00 am - 04:00 pm
Wednesday 08:00 am - 04:00 pm
Thursday 08:00 am - 04:00 pm
Friday 08:00 am - 04:00 pm


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Genesiscare Usa Of Florida LLC
2345 Bobcat Village Ctr Rd, Unit 201
North Port, FL 34288
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Accepting New Patients
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Monday 08:00 am - 04:00 pm
Tuesday 08:00 am - 04:00 pm
Wednesday 08:00 am - 04:00 pm
Thursday 08:00 am - 04:00 pm
Friday 08:00 am - 04:00 pm


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Genesiscare Usa Of Florida LLC
1 S School Ave
Sarasota, FL 34237
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Accepting New Patients
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Monday 08:00 am - 05:00 pm
Tuesday 08:00 am - 05:00 pm
Wednesday 08:00 am - 05:00 pm
Thursday 08:00 am - 05:00 pm
Friday 08:00 am - 05:00 pm


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Genesiscare Usa Of Florida LLC
3680 Broadway
Fort Myers, FL 33901
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Accepting New Patients
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Monday 08:00 am - 04:00 pm
Tuesday 08:00 am - 04:00 pm
Wednesday 08:00 am - 04:00 pm
Thursday 08:00 am - 04:00 pm
Friday 08:00 am - 04:00 pm


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Genesiscare Usa Of Florida LLC
997 Us Hwy 41 Byp N
Venice, FL 34285
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Accepting New Patients
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Monday 08:00 am - 05:00 pm
Tuesday 08:00 am - 05:00 pm
Wednesday 08:00 am - 05:00 pm
Thursday 08:00 am - 05:00 pm
Friday 08:00 am - 05:00 pm
Saturday 08:00 am - 12:00 pm


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Genesiscare Usa Of Florida LLC
730 Goodlette N Rd, Suite 204
Naples, FL 34102
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Accepting New Patients
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Monday 08:00 am - 04:00 pm
Tuesday 08:00 am - 04:00 pm
Wednesday 08:00 am - 04:00 pm
Thursday 08:00 am - 04:00 pm
Friday 08:00 am - 04:00 pm