Franklin M Chu MD Inc
489 E 21st St
San Bernardino, CA 92404 (Directions)
2.2 out of 5
Franklin M Chu MD Inc
489 E 21st St
San Bernardino, CA 92404 (Directions)

Reviews here and beyond

Rating and reviews
2.2 out of 5
6 ratings, 6 reviews
Dr.Chu removed my left kidney in 2002 due to cancer. He did a fantatic job and had no complications and he is very knowledgable about his field. I had a great recovery and have had no problems since. You may have t wait a while but there is a note posted in the office that you may have to wait a bit. He is one of only a few doctors that are in private practice.I love him!
March 05 , 2009
He did surgery on my for a vysectomy and when I first when in made me feel very comfortable and answered my questions. Later when I was there and waiting for the procedure I wasnt given a pill when I first arrived and he started cutting me before the shot for the numbness had even kicked in and started complaining to me about why I was complaining and that the surgery was going to be harder for him since I was --stressed.--
May 04 , 2012
this doctor had no emphathy in treating his patient, no patience in explaining the best treatment options for his patient.Poor interpersonal communication with his patient and family,no doctors etiquette in explaining the disease and treatment for his patient and family.
August 24 , 2011
Dr. Chu is rude and lacks etiquette. He treated my father for prostate cancer but would always comment on his age. He would say things like --Im not going to try as hard for your father because hes old.-- The very last time I took my father was after a stroke and Chu said there was no point in continuing the medicine because my father is old and we all die, --No one lives forever.-- It upset me so much I left in tears. My fathers age should not be a deciding factor in his treatment and he should be more sensitive. My father is a human being and should be treated with dignity. I would not recommend him. The office staff argued with me on how my father didnt have Medicare WHICH HE DID and if you have a scheduled appointment be prepared to wait an hour or two to be seen.
December 24 , 2013
Doctor was upset about a surgery I had that he did not approve of and said he had no obligation to treat me even though I had an infection that needed urgent attention. Upon finally examining me, he said there was no infection even though my general practitioner later said the culture she took tested positive for infection. He was rude and made me feel very uncomfortable throughout the entire visit. Horribly long waiting times both in the waiting room and exam room. Strongly do not recommend.
September 06 , 2005
I was told I needed surgery for stones and to rule out cancer. I took 2 months to get a return call from Angie The surgical coordinator. Once scheduled I had pre-op The morning before with Dr Chu. He grew upset at me for the questions and concerns I had. He yelled do you want my help or not so I didnt feel comfortable to ask any more questions. He led my husband and I to Angie who told us to contact her by 2:00pm to find out the time I am to be at hospital if the hospital didn't call by then. We called Angie she told us to go to admitting at 8:00 am for my surgery. They brought me to a waiting area after several hours Dr Chu walked toward us yelling what are you doing here your surgery wont be until 5:00 or 6:00pm. We told him we were following Angies directions. He told us we were lying and walked off to his next case. He returned and told us we would be waiting along time, we asked to leave to our hotel and come back he said that would be a problem. I have Parkinson’s Disease and would be without meds water and food from 8 to to 5 pm. He has no compassion, nor professionalism and is arrogant as he brags about how many patients he see in a day and how many surgery’s he knocks out. Take your time and really look for a gentle and kind Dr.
December 12 , 2019

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Insurance Plans Accepted ( 108 )

Please verify insurance information directly with the doctor's office as it may change frequently.
  • Aetna AWH Southern CA Elect Choice
  • Aetna AWH Southern CA HMO
  • Aetna AWH Southern CA Managed Choice
  • Aetna Basic HMO
  • Aetna Choice POS II
  • Aetna Elect Choice EPO Open Access
  • Aetna HMO
  • Aetna HMO Deductible Plan CA only
  • Aetna Innovation Health Aetna Premier Care Network Plus
  • Aetna Managed Choice POS Open Access
  • Aetna Open Choice PPO
  • Aetna Savings Plus of CA
  • Aetna Signature Administrators PPO
  • Aetna Vitalidad Plus CA con Aetna
  • Aetna Whole Health PrimeCare HMO CA
  • Aetna Whole Health PrimeCare OAMC CA
  • Aexcel PPO
  • Anthem Advantage HMO
  • Anthem BC Pathway X EPO Network
  • AWH Southern CA HMO
  • BC CA California Care Small Group HMO
  • BCBS Blue Card PPO
  • BCBS Pathway EPO
  • BCBS Pathway HMO
  • BCBSA Blue Card High Performance Network
  • Blue Cross CA PPO Prudent Buyer Small Group
  • Blue Cross CA Advantage PPO Preferred DirectAccess Plus
  • Blue Cross CA Anthem Advantage HMO
  • Blue Cross CA California Care Large Group HMO
  • Blue Cross CA California Care Small Group HMO
  • Blue Cross CA Pathway X HMO
  • Blue Cross CA Pathway X PPO
  • Blue Cross CA PPO Prudent Buyer Individual
  • Blue Cross CA PPO Prudent Buyer Large Group
  • Blue Cross CA Priority Select HMO
  • Blue Cross CA Select HMO
  • Blue Cross CA Select Plus HMO
  • Blue Cross CA Select PPO
  • Blue Shield CA 2017 I&F HMO - CoveredCA
  • Blue Shield CA Access Plus HMO
  • Blue Shield CA Access Plus Savenet
  • Blue Shield CA Bronze 60 PPO SHOP
  • Blue Shield CA Bronze Full PPO 4500
  • Blue Shield CA Local Access Plus HMO
  • Blue Shield CA Platinum 90 PPO
  • Blue Shield CA Platinum Access+ HMO 25
  • Blue Shield CA Platinum Local Access + HMO 25
  • Blue Shield CA PPO
  • Blue Shield CA Silver 70 PPO
  • Blue Shield CA Tandem PPO
  • Blue Shield CA Trio ACO HMO
  • Blue Shield of CA 2021 I&F PPO Plan
  • BS CA Platinum 90 PPO
  • CIGNA LocalPlus
  • CIGNA Open Access Plus
  • Cigna Southern CA Select
  • CIGNA Southern CA Value
  • Classic
  • First Health PPO
  • Health Net CA CommunityCare Network HMO
  • Health Net CA HMO
  • Health Net CA HMO Employer Group
  • Health Net CA HMO Excelcare
  • Health Net CA HMO SmartCare
  • Health Net CA HMO Whole Care Network
  • Health Net CA HMO Wholecare
  • Health Net CA Individual and Family PPO
  • Health Net CA PPO
  • Health Net CA Salud HMO Plus y Mas
  • Health Net EPO - PureCare One Small Business
  • Health Net PureCare HSP Individual and Family Plans
  • Health Net PureCare One EPO Individual & Family Plan
  • Health Net SmartCare Large Group
  • Health Net SmartCare Network HMO Large Group
  • Health Net SmartCare Network HMO Small Group
  • Health Net SmartCare Small Group
  • HealthNet ExcelCare Small / Large Group
  • HealthNet HMO CommunityCare I&F
  • HealthNet Salud HMO y Mas Small / Large Group
  • Humana / ChoiceCare Network PPO
  • Humana Choice POS
  • Humana National POS
  • Medica Choice With UHC
  • Molina Marketplace CA
  • Molina Mrktplace CA
  • Oscar CA Cigna + Oscar LocalPlus
  • Oscar CA Cigna + Oscar Open Access Plus
  • Oscar Northern CA Cigna + Oscar LocalPlus
  • Oscar Northern CA Cigna + Oscar Open Access Plus
  • UHC Choice Plus POS
  • UHC Navigate HMO
  • UHC Navigate POS
  • UHC Nexus Open Access
  • UHC Options PPO
  • UHC Signature Value Focus
  • UHC SignatureValue Advantage HMO - CA
  • UHC SignatureValue Alliance
  • UHC SignatureValue Flex1
  • UHC SignatureValue Focus
  • UHC SignatureValue HMO - CA
  • UHC SV Flex Tier 3
  • UHC West SignatureValue Advantage HMO Value Network
  • UHC West SignatureValue Alliance
  • UHC West SignatureValue HMO

About Franklin Chu

Education History
Medical School - Tulane University School Of Medicine, 1979
44 years
Languages Spoken
Spanish, Chinese, Arabic, Korean, English
Board Certified

Practice Information

Franklin M Chu MD Inc
489 E 21st St
San Bernardino, CA 92404
Accepting New Patients
Monday 08:00 am - 05:00 pm
Tuesday 08:00 am - 05:00 pm
Wednesday 08:00 am - 04:30 pm
Thursday 08:00 am - 05:00 pm
Friday 08:00 am - 04:30 pm