Dr. Franklin Chu

Franklin Chu, M.D

Vouch or leave a review for Dr. Chu!

Franklin M Chu MD Inc
489 E 21st St
San Bernardino, CA 92404 (Directions)

Enquire (909) 882-2973

2.2 out of 5

Franklin M Chu MD Inc
489 E 21st St
San Bernardino, CA 92404 (Directions)

Enquire (909) 882-2973

Reviews here and beyond

Rating and reviews

2.2 out of 5

6 ratings, 6 reviews

Dr.Chu removed my left kidney in 2002 due to cancer. He did a fantatic job and had no complications and he is very knowledgable about his field. I had a great recovery and have had no problems since. You may have t wait a while but there is a note posted in the office that you may have to wait a bit. He is one of only a few doctors that are in private practice.I love him!

RateMds User

March 05 , 2009

He did surgery on my for a vysectomy and when I first when in made me feel very comfortable and answered my questions. Later when I was there and waiting for the procedure I wasnt given a pill when I first arrived and he started cutting me before the shot for the numbness had even kicked in and started complaining to me about why I was complaining and that the surgery was going to be harder for him since I was --stressed.--

RateMds User

May 04 , 2012

this doctor had no emphathy in treating his patient, no patience in explaining the best treatment options for his patient.Poor interpersonal communication with his patient and family,no doctors etiquette in explaining the disease and treatment for his patient and family.

RateMds User

August 24 , 2011

Dr. Chu is rude and lacks etiquette. He treated my father for prostate cancer but would always comment on his age. He would say things like --Im not going to try as hard for your father because hes old.-- The very last time I took my father was after a stroke and Chu said there was no point in continuing the medicine because my father is old and we all die, --No one lives forever.-- It upset me so much I left in tears. My fathers age should not be a deciding factor in his treatment and he should be more sensitive. My father is a human being and should be treated with dignity. I would not recommend him. The office staff argued with me on how my father didnt have Medicare WHICH HE DID and if you have a scheduled appointment be prepared to wait an hour or two to be seen.

RateMds User

December 24 , 2013

Doctor was upset about a surgery I had that he did not approve of and said he had no obligation to treat me even though I had an infection that needed urgent attention. Upon finally examining me, he said there was no infection even though my general practitioner later said the culture she took tested positive for infection. He was rude and made me feel very uncomfortable throughout the entire visit. Horribly long waiting times both in the waiting room and exam room. Strongly do not recommend.

RateMds User

September 06 , 2005

I was told I needed surgery for stones and to rule out cancer. I took 2 months to get a return call from Angie The surgical coordinator. Once scheduled I had pre-op The morning before with Dr Chu. He grew upset at me for the questions and concerns I had. He yelled do you want my help or not so I didnt feel comfortable to ask any more questions. He led my husband and I to Angie who told us to contact her by 2:00pm to find out the time I am to be at hospital if the hospital didn't call by then. We called Angie she told us to go to admitting at 8:00 am for my surgery. They brought me to a waiting area after several hours Dr Chu walked toward us yelling what are you doing here your surgery wont be until 5:00 or 6:00pm. We told him we were following Angies directions. He told us we were lying and walked off to his next case. He returned and told us we would be waiting along time, we asked to leave to our hotel and come back he said that would be a problem. I have Parkinson’s Disease and would be without meds water and food from 8 to to 5 pm. He has no compassion, nor professionalism and is arrogant as he brags about how many patients he see in a day and how many surgery’s he knocks out. Take your time and really look for a gentle and kind Dr.